We strive to be a positive force in communities. This includes making sure our actions benefit the lives of our customers, employees, and stakeholders. To fulfil this commitment, we have been supporting programmes that have genuine impact and build a true connection between us as a telecommunications provider and our customers.
DIVERSITY, EQUITY AND INCLUSION
We focus on building a safe, fair, and inclusive working environment for our employees. Throughout the Group, we collect data on our workforce gender mix (57% male, 43% female), the percentage of women in management positions (32%, including our Chief Executive Officer) and the percentage of disabled employees (1%). We also have mandated diversity and inclusion rules at all of our Group companies.
The products and services we provide are an essential part of millions of people’s daily lives and an indispensable element of the businesses we serve. We are committed to providing high-quality and innovative products and services, catering to a range of budgets ensuring that customers get good value for the money.
We need our supply chain to meet the same high levels of ESG performance that we expect of ourselves. We have created Group-level procurement, labour standards and health and safety policies to ensure that ESG factors are considered when appointing new and engaging with current suppliers.
Education is the key to realising the opportunities that the digital transformation of society brings. Our programmes help young children into STEM education initiatives, entrepreneurship, and foster academic development of highly gifted young students in science and the arts.
LOCAL ENVIRONMENT AND HEALTH
We support initiatives at the community level to clean up and protect the environment. At the same time, we are working to have a positive impact on people’s health with programmes to get them outside, active and appreciating outdoor spaces.
When society needs us, we are there. In 2021 we donated €1.7 million to groups and activities dedicated to protecting the socially vulnerable. In 2022, we donated €1 million to support relief efforts in Ukraine. As new challenges arise, we plan to grow the number of employees participating in community engagement activity which is currently at 7%.
INVESTING IN OUR PEOPLE
United Group has built a workforce committed to excellence. We provide annual training budgets for employee's professional growth, a fair outlook on employee performance and activities to support our overall wellbeing. In 2021, almost 84% of employees participated in live training sessions.
DATA PRIVACY PROTECTION
As part of our obligations to protect customer data, we are aligning our Group data protection policies to standardize processes and continue our track record of compliance.